Keep your website working harder than you are, without ongoing effort.
Your website doesn’t need a redesign every time something changes.
It needs the right kind of ongoing attention to stay effective, visible, and relevant.
Squarespace website support
STRATEGIC WEBSITE CARE
When your website isn’t broken - just neglected
Most websites don’t fail dramatically.
They quietly fall behind.
➝ Outdated content.
➝ Missed SEO opportunities.
➝ Small issues that compound over time.
That’s where expert support - the right kind - can make all the difference
Two ways to keep your site working…
BOOK
NOW
Option 1: The Hit List Hour
(Once-off)
Targeted website fixes, done with you (or for you).
One focused hour to clear the tasks that keep getting pushed down your list.
Option 2: The Sidekick
(Ongoing)
For the things your website needs handled - consistently.
Your very own Squarespace sidekick providing ongoing website support.
ONE HOUR. REAL PROGRESS
Option 1: The Hit List Hour
INVESTMENT: $200 AUD + GST | SESSION LENGTH: 60 MINUTES
Targeted Squarespace fixes - done with you (or for you)
One focused hour to clear the website tasks that keep getting pushed down your list.
The Hit List Hour is a live, screen-share working session where we tackle your Squarespace to-do list together - efficiently, intentionally, and without scope creep. It’s designed for updates that are too small for a full project, but too important (or annoying) to keep putting off. You can book a single hour, or multiple sessions if your list is longer. No retainers. No lock-ins. Just support when you need it.
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How it works
➝ Book your session below - choose an available time below and secure your booking
➝ Submit your hit list - I’ll send you an email with info on how to submit your task list and what to prep for your call
➝ We get to work - together, live, on Google Meet. We’ll tackle as much as we can in 60 focused minutes
➝ You leave clearer - with your updates done, your website (and your mind) will feel cleaner and clearer
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What's included
➝ Tasks completed in real time
➝ A recording of the call (if required)
➝ A quick reference guide for what we completed
➝ 48-hour email follow up support
It’s perfect for those small (but important updates), quick fixes or tidy-ups, or those time-sucking tasks that are easier to outsource.
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What we can tackle
A Hit List Hour is best suited to small, specific website tasks, such as:
➝ Content updates to existing pages
➝ Design tweaks, layout refinements and mobile responsive fixes
➝ Quick SEO improvements
➝Technical fixes, functionality, and plugin updates
If it fits within an hour and doesn’t require strategy or a rebuild - it’s a good candidate.
ONGOING SUPPORT
Option 2: The Sidekick
INVESTMENT: $2685 AUD + GST | TIME: 3 MONTHS*
Ongoing support for websites that need to evolve - not stagnate.
The Sidekick is a quarterly website growth plan designed to keep your site current, visible, and strategically aligned as your business grows.
This isn’t reactive maintenance.
And it’s not set-and-forget updates.
It’s a proactive, strategic partnership focused on momentum - improving how your website performs, converts, and supports your business over time.
How it works
➝ Quarterly Planning
At the start of each 3-month cycle, we step back and look at the bigger picture.
We plan your website priorities for the quarter — aligned to your offers, visibility goals, launches, and where your business is heading next.
This is where momentum is built.
➝ Monthly Execution
Each month, I take care of the agreed priorities behind the scenes.
Focused, intentional work — not scattered tweaks — across SEO, content, usability, and optimisation.You stay focused on running the business. I handle the website.
➝ Review & Refine
You receive monthly reporting, and a quarterly strategy check-in to review performance, refine direction, and plan the next cycle.
No guesswork. No repeating the same tasks over and over. Just forward motion.
If you’re ready to step away from day-to-day website upkeep - and keep things moving without revisiting the same tasks over and over - this is for you.
Enquire today about ongoing website care and let’s see if this is the right fit.
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What's included
Each 3-month Sidekick cycle includes:
➝ Priority website support for the full quarter
➝ One quarterly strategy check-in (planning + alignment)
➝ Pre-agreed deliverables aligned to your quarterly focus
➝ Ongoing execution across SEO, content, UX, or site optimisation
Internally, I manage time and scope - externally, you get clarity, consistency, and results.
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What we typically focus on
Each quarter is planned around these core growth areas of your website (with flexibility built in as needs shift):
➝ SEO + AEO optimisation
➝ conversion rate enhancements
➝ content updates
➝ user experience improvements.
The goal isn’t to do everything.
It’s to do the right things, consistently, so results compound. -
Payment options
The Sidekick runs in 3-month cycles.
At the end of each quarter, you can choose to renew for another 3 months - based on priorities, momentum, and availability.
*Payment options include:
➝ Monthly:
$895 + GST / month (3 monthly payments)
➝ Quarterly:
$2,550 + GST paid upfront (save 5%)Minimum commitment: 3 months
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Who this is for
The Sidekick is for you if:
➝ Your website is live, but no longer keeping up with your business
➝ You want strategic progress - not ad-hoc fixes
➝ You’re done managing website updates yourself
➝ You value momentum over constant tinkering
➝ You want a calm, capable expert handling things properly
If you’re ready to step away from day-to-day website upkeep, this is for you.
What can we actually do with The Sidekick?
It’s a fair question.
Squarespace doesn’t need traditional “maintenance”. Security, hosting, and platform updates are built in.
That’s exactly why support looks different here.
The Sidekick isn’t about keeping your site online. It’s about keeping it working - visible, clear, and aligned as your business evolves.That’s why The Sidekick works across four core website growth areas:
SEO & Visibility
Improving how your website shows up in search and AI-driven results through ongoing, data-led optimisation.
Content Curation
Keeping your website content current, persuasive, and aligned with what you’re actually offering now.
User Experience
Improving how visitors move through your site — so it’s easier to use, easier to understand, and easier to take action.
Digital Marketing
For websites I’ve built, The Sidekick can also support website-aligned digital marketing activities.
Each quarter has a clear priority, but work may span multiple growth areas where it supports that goal.We prioritise what will make the biggest impact right now, then execute consistently so momentum can build.
Not everything, all at once - but the right things, in the right order.
Why this works quarterly - not monthly
Websites don’t improve in neat, one-month bursts.
SEO compounds.
Messaging takes iteration.
User experience improves through testing, refinement, and follow-through.
A quarterly structure allows us to plan instead of react; build traction instead of making isolated tweaks; stop repeating the same tasks over and over; and focus on progress - not busyness.
Monthly tweaks create activity. Quarterly planning creates traction.
Not sure which option you need?
Here’s a few details to help you decide…
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These services are designed for...
➝ Squarespace 7.1 websites
➝ Businesses with clear tasks they want to outsource
➝ Those who value clarity over chaos
If your site needs a full rebuild, migration, or deep strategy work, I’ll recommend a better-fit service.
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A simple way to decide...
➝ Choose The Hit List Hour if you have a short, specific list and just want it done.
➝ Choose Strategic Website Care if your website needs regular attention, optimisation, and forward momentum.
If you’re unsure, book a call and I can help you choose.
Client love
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Brendan, School Fun Run
“Janelle exceeded my expectations in delivering exceptional value to my business. Her expertise was remarkable as she analysed our customer journey, helping us break it down and rebuild it with actionable, evidence-based strategies to enhance the user experience. I highly recommend Janelle to anyone seeking to build a better business with a strategic, thoughtful and results-driven approach.”
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![A smiling woman with blonde hair, glasses, and hoop earrings standing against a white wall, with a brick wall in the background.]()
Vanessa, Soul Quantum Healing
“Janelle is a true professional. From my first contact with her, Janelle's communication and responsiveness to the needs of business (and mine!) has been second to none. She exceeded my expectations and I absolutely love the branding and website she designed and implemented for me. It truly captures what my business is all about. Thank you Janelle!”
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![A smiling man stands outdoors in a grassy field during sunset, wearing a gray t-shirt with a logo that says 'JL Painting'.]()
Tim & Carla, TL Painting
“Wow! Janelle is amazing! So easy to work with, has a wealth of knowledge to offer and nothing is too much for her to ensure that you are getting all that you envisioned. An absolute delight, highly recommend! Thank you for creating our website platform!”
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![A smiling man wearing a navy blazer and white dress shirt standing indoors near a large window.]()
Kevin, Avrion Wealth
“Thank you Janelle for a fantastic website. I'm in the finance field and definitely don't have an eye for design, so I wasn't even sure where to start with a website. Janelle guided me through selection preferences, regularly checking in on the path she was taking, but ultimately did it all. I love the website and have had great feedback from my clients too.”
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![A woman taking a selfie outdoors with her happy, gray and black speckled dog, both looking at the camera.]()
Kelly, Little Gem Yoga
“Janelle really knows her stuff when it comes to building websites, modifying them and how best to answer all of the questions I had to upgrade my website. I love Janelle's style and she really gets what it is that I love. Thank you Janelle for the Little Gem Yoga website and logo, I love it!”
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![A woman with dark hair smiling, sitting in front of a colorful, abstract background with the partial text 'noise your b'. She is wearing a light denim jacket over a white shirt.]()
Stacey, Raise Your Vibe Now
“I have used Janelle on a number of personal projects, and have found her to always go above and beyond. She is generous with her time and knowledge and her work is always completed in a timely manner and to an exceptional level. I will continue to utilise her skills again in the very near future.”
Ready to move forward?
Whether you need an hour of focused support or ongoing strategic care, the next step is simple.
Start the conversation
We’ll work out the best next step - clearly and calmly.
You can also book a Hit List Hour online - no need to enquire first, simply book and pay online.